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Documentation

You can find answers to most questions in our knowledge base.

Frequently Asked Questions

Who should use Convert Pro?

Convert Pro is the easiest and effective WordPress popup plugin that can be used by online marketers, bloggers, e-commerce websites, developers and all other small and large businesses that wish to increase conversions on their websites. It is the best plugin that will help you build email lists, drive traffic, promote videos & offers and make the most of your marketing spend. If you are looking for a marketing tool like this, Convert Pro is the best affordable option for you.

What is required to use Convert Pro?

Convert Pro seamlessly works on all WordPress websites. You simply need to make sure your website has WordPress 4.1 or higher on your website.

Do I need to have coding skills to use Convert Pro?

Absolutely not! Convert Pro is made with non-techies and normal WordPress users in mind. If you can send emails, you will be able to use Convert Pro too. The easy to use interface with a drag and drop builder makes it easier to start with and build beautiful opt-in forms.

Will Convert Pro slow down my website?

Not at all! Convert Pro is built with ease and performance in mind. Furthermore, the modular architecture avoids unnecessary loading of modules and the cloud technology lets you download templates you need.

Can I use Convert Pro on client websites?

Convert Pro comes with 3 pricing options. Two annual licences; one for a single website and the other for unlimited websites and a Lifetime license for Unlimited websites. The Annual and Lifetime Unlimited website license allow you to use the plugin on your own as well as your client websites.

What kind of support do you offer?

We, at Brainstorm Force take pride in providing professional, timely and one-to-one support. We have a dedicated support team and we make sure all queries and support issues are answered within one business day. We also have an extensive knowledge base with written and video tutorials making it easier for you to work with ConvertPro.

What if my license expires?

Once your current license expires, our system will remind you a few times to renew your license. In case if you decide not to renew it, no worries at all! You will still be able to use the plugin on your website. However, you’ll just miss on free updates and will not get access to our cloud templates and support too.

For how long do I get support and updates?

We will stand by you until you get used to ConvertPro. The monthly plan of ConvertPro comes with a month of free support and updates, while an annual license will give you a whole year of free updates and support from our team.

Do you offer a free trial?

No we don't offer a free trial! However, you can take a test drive to see how the plugin works on a WordPress setup.

Moreover, we also offer a 14 days no questions asked refund policy which can be processed in case you find the plugin is no longer useful for you.

I use ConvertPlug. How can I upgrade to Convert Pro?

ConvertPlus and Convert Pro are 2 different products created for the same purpose: lead generation. They are not connected. However, if you wish to switch from ConvertPlus to Convert Pro, you will have to purchase a licensed version of Convert Pro for your website.

If you wish to upgrade from ConvertPlus to Convert Pro, please get in touch.

How can I switch from single site to unlimited site license?

You can always upgrade your license from single site to unlimited sites by clicking on the Upgrade license button provided in the backend of the plugin.

What is your refund policy?

We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase.

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