Unable to Install Convert Plus downloaded from CodeCanyon

When you go to downloads on Codecanyon, you have two options.

  • First is to download the installable file
  • and the other is to download the complete package which includes documentation, licensing, etc.

If you choose the first option, you get a downloadable file that can be installed directly on your website.

If you choose the second option, you need to do unpacking of the zip file that you download from CodeCanyon. This package is automatically generated by CodeCanyon and therefore we cannot handle the filename and its content at our end.

Not the solution you are looking for? Check other articles, or open a support ticket.